Every plan includes a 14-day free trial. No credit card required. Cancel anytime. ViveReply pays for itself within the first week.
Perfect for solo merchants launching AI support
For scaling brands that need omnichannel automation
Enterprise-grade automation for high-volume stores
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Shopify Stores | 1 | 3 | Unlimited |
| AI Replies / Month | 1,000 | 10,000 | Unlimited |
| WhatsApp Business | |||
| Live Chat Widget | |||
| Messenger + Instagram | — | ||
| Telegram | — | ||
| Cart Recovery Flows | Basic | Advanced | Custom |
| Lost-Customer Re-engagement | — | ||
| Unified Inbox | — | ||
| Human Handover | — | ||
| Real-time Analytics | — | ||
| Custom RAG Knowledge Base | — | — | |
| API Access | — | — | Full |
| Dedicated Success Manager | — | — | |
| SLA (99.9% uptime) | — | — | |
| GDPR DPA | — | — |
Yes. Every plan starts with a 14-day free trial — no credit card required. You get full access to your chosen plan's features during the trial.
Absolutely. You can upgrade or downgrade at any time from your ViveReply dashboard. Billing is prorated automatically.
Each unique outbound AI-generated message sent to a customer (via WhatsApp, chat, Messenger, etc.) counts as one AI reply. Automated system messages and internal status updates do not count.
Yes. Annual billing saves you up to 20% compared to monthly. You can switch to annual billing from your dashboard at any time.
We will notify you at 80% usage. You can top-up additional replies at $0.008 per reply or upgrade your plan immediately without any service interruption.
Yes. All data is encrypted in transit (TLS 1.3) and at rest (AES-256). We are GDPR compliant and do not sell or share customer data. See our Security page for full details.
Not sure which plan?
We will walk you through the right setup for your store size, channel mix, and revenue goals. Zero pressure. Built and supported by ViveScript Solutions LLC.