ViveReply is the 24/7 AI-powered cart recovery and customer engagement platform for Shopify. Recover abandoned checkouts, re-engage lost buyers, and deliver instant AI support over WhatsApp, Messenger, Instagram, Telegram, and live chat — worldwide.
Parsed 1,482 store catalog and policy prompts using live retrieval vector memories today.
Automatically triggered recovery follow-ups to checkout drop-offs over WhatsApp.
Dormant profiles targeted with automated contextual sequences, returning 12% to cart.
Engage customers on every channel they already use
Move beyond basic chatbots. ViveReply handles the full customer lifecycle — from first message to recovered sale — with human-like AI precision.
Detects checkout drop-offs and fires personalized follow-ups via WhatsApp with deep-linked recovery URLs. Recovers an average of 12.4% of abandoned carts automatically.
Syncs live with your Shopify catalog, inventory, and policies. Answers sizing questions, tracks orders, and resolves queries in under 1 second — with 99.2% accuracy.
Monitors buyer inactivity and auto-triggers personalized win-back sequences referencing past purchases. Configured once, runs forever in the background.
WhatsApp, Messenger, Instagram, Telegram, email, and live chat — all conversations in one real-time dashboard with AI replies, human handover, and agent assignments.
Real-time sync via 14 webhook topics — orders, products, customers, fulfillments, GDPR events. Always-fresh data means your AI never gives outdated answers.
Track recovered cart value, re-engagement ROI, channel conversion rates, and AI accuracy — all updated hourly. Know exactly what's working and what needs attention.
No developer needed. No complex setup. ViveReply connects to your Shopify store and starts recovering revenue the same day.
Install ViveReply from the Shopify App Store. One-click OAuth authorization — no code required. Your catalog, orders, and customer data sync automatically within minutes.
ViveReply ingests your product catalog, policies, FAQs, and order history into a live vector knowledge base. Your AI agent is ready to answer real questions in under 24 hours.
Cart abandonment triggers fire automatically. Lost-customer sequences run in the background. Your AI handles 24/7 support. You monitor everything from the unified inbox.
Legacy chatbot tools use static rule trees. ViveReply uses live RAG intelligence. The difference shows up in your revenue.
| Feature / Capability | ViveReply Agent | Legacy (ManyChat / Gorgias) |
|---|---|---|
| AI Response Quality | 24/7 live RAG — answers from real store data | Static keyword rules — misses 60%+ of queries |
| Abandoned Cart Recovery | Automatic, personalized, multi-step WhatsApp flows | Manual CSV uploads or basic template blasts |
| Lost-Customer Re-engagement | Background workers, fully automated | None — requires manual segmentation |
| AI Engine Latency | Sub-1-second via Redis caching | 3–8 seconds via third-party cloud APIs |
| Shopify Catalog Sync | Real-time via webhooks (< 200ms) | Manual mapping or scheduled polling |
| Multi-language Support | English, Arabic, Bengali + more | English only (most tools) |
Shopify merchants from Dubai to São Paulo use ViveReply to recover revenue and keep customers coming back.
“ViveReply recovered $14,200 in abandoned carts in our first 30 days. The WhatsApp messages feel human — customers actually reply and complete checkout.”
“We were losing 70% of cart abandoners. After ViveReply, we recover 12% automatically. The RAG agent handles 80% of support queries without any human.”
“Switching from ManyChat was easy and the difference is night and day. Actual AI that knows our catalog vs. keyword matching. ROI within the first week.”
Every week: one actionable tactic for recovering more revenue, retaining more customers, and automating more of your Shopify operations. Trusted by 3,400+ merchants. By the team at ViveScript Solutions LLC.
Simple Pricing
14-day free trial. No credit card required. Upgrade or cancel anytime. ViveReply pays for itself in the first week.
View full pricing14-Day Free Trial
Join 1,200+ Shopify merchants worldwide using ViveReply to recover abandoned carts, retain customers, and run 24/7 AI support — automatically.